Website privacy
Website privacy notice
How this website handles what you send through its forms. It covers colossalx.tech only, not the ColossalX product, whose data handling is set out in each customer's agreement.
Who we are
This website is run by Quantexra Labs LLP ("Quantexra Labs", "we"), which makes ColossalX. You can reach us at client.success@quantexra.tech.
Quantexra Labs LLP is a registered company based in Bangalore, India. We handle personal data under Indian law, including the Digital Personal Data Protection Act, 2023, and the courts at Bangalore, Karnataka have jurisdiction.
What the forms collect
Only what you type in, and only for the form you use:
- Book a walkthrough: your name, work email, company, the role closest to yours, what you want to see, and a note if you add one.
- Contact: your name, email, a subject if you add one, and your message.
To keep automated spam out, the website also handles:
- your IP address, used for the spam check and to count how many messages arrive from one connection. The count is kept under a scrambled key (a one-way hash), never the address itself;
- a timestamp token, issued when the form loads, that shows how long the form took to fill in;
- a hidden field that people never see. If a script fills it in, the message is discarded.
We do not ask for a phone number, a budget or anything that is not needed to reply to you.
Why we use it
To reply to you and arrange what you asked for, and to keep the forms free of automated spam. We do not sell it, and we do not add you to a marketing list from these forms.
We rely on your consent, which you give when you send the form. You can withdraw it at any time by writing to us, and we will stop using your details.
Where it goes
The website is hosted on Cloudflare Pages. When you send a form, a small Cloudflare function checks it and passes it to Quantexra Labs' enquiry inbox, which runs on the ColossalX platform's servers. Those servers are in India, with a backup in the United States.
The inbox emails our team to say a message has arrived, and may send you one automatic receipt with a reference number. That receipt contains nothing you typed. Replies come from a person, from client.success@quantexra.tech.
The function does not record your name, email, message or IP address in its logs. It logs only which form was used and whether the message got through.
The spam check
The forms use Cloudflare Turnstile to tell people from automated scripts, usually without asking you to do anything. Turnstile reads signals from your browser to do this. Cloudflare describes what it processes in its Turnstile privacy addendum.
How long we keep it
Enquiries: while we are in touch with you, and no longer than 12 months after our last exchange. You can ask us to remove yours sooner.
The spam-check counters expire on their own: the per-connection count within about an hour, the per-address count within about a day.
Your choices
You do not have to use the forms: you can write to client.success@quantexra.tech instead.
To ask what we hold about you, or to have it corrected or removed, write to the same address. A person reads each request, and we reply within 5 to 10 days.
Contact
Questions about this notice: client.success@quantexra.tech.
If this notice changes, the date at the top changes with it.